What our clients say about us

3091 reviews
October 27, 2020
Sebastien M.
October 27, 2020
Lisa O.
October 26, 2020
The reason why I didn't score the temporary housing very high is because (1) it is still undergoing quite in depth construction work. I think the place will be good in a couple of weeks/months when it is finished, but at the moment, there is a few inconveniences caused by the building works in the communal areas and (2) the kitchen space is very small so not very convenient.
Liza M. Arrival from abroad
October 26, 2020
It was great experience with my consultant, she proactively organised everything and provided professional services.
Ying Z. Departure to abroad
October 26, 2020
excellent! the colleagues, are very helpful and friendly
Alona B.
October 26, 2020
Besnik B. Arrival from abroad
October 26, 2020
Basak Ü. Arrival from abroad
October 23, 2020
Cheryl R.
October 23, 2020
Olena I.
October 22, 2020
Very good service
Alessandro B. Arrival from abroad
October 22, 2020
The communication has been clear and in time since the start of the movement
Anna F. Arrival from abroad
October 22, 2020
Single point of contact ist wohl nicht die richtige Bezeichnung, ich hatte mit mehreren Personen tu tun, nicht bei Goesslin aber hier in Äthiopien bei Move one.
Larissa M.
October 22, 2020
Overall well organised move. The communication with one contact person was well perceived. Also, when additional documents or information was required, the email correspondence went well. The moving company did a good job packing and transporting the moving goods.
Janis S. Global
October 22, 2020
Olga S. Arrival from abroad
October 21, 2020
Very flexible and supportive, paying attention to details, willingly sharing his experience to find best options available. Great communication skills (English / Dutch / French), polite and punctual. Me and my family very thankful for all the assistance and advices provided by Packimpex.
Andrii D.
October 21, 2020
The only point for improvement would be the US moving company's packing skills- although no damages.
Gandert V.
October 21, 2020
the crew didn't like to wear masks (didn't wear them over the nose); did a 2h lunch break and were noisy unloading. But fair!
Alexander M. Arrival from abroad
October 21, 2020
I am really happy with the support received from Packimpex during my move.
Silvia G. Arrival from abroad
October 21, 2020
An electronic water kettle would be great in the apartment. Otherwise equipment was great, and the low grade I gave is due to us missing one bedroom (teenagers had to share) and the apartment being quite noisy. But location was great.
Johannes W. Arrival from abroad
October 21, 2020
Adam G. Arrival from abroad
October 20, 2020
Overall, really satisfied with the support. Happy that our arrival was planned the way it was, from the picking up at the airport to the transport to our temp appartment, where everything was ready for us. Thank you to Packimpex for all the support provided, which eased the whole settling in process for my family.
Tomasz L. Arrival from abroad
October 20, 2020
It is difficult to give an average response - the people delivering furniture from the UK were friendly/professional/great; the one's delivering my belongings from Germany were quite rude/made me feel uncomfortable/asked me to sign sheets that were not filled in at the end of their visit while looking me over the shoulder regarding any comments/one of them was refusing to wear hygiene gloves I was providing - he kept ripping them off - this was at the heights of Corona. His colleague was very nice again and tried to mitigate/calm the other one down/apologise for the rudeness. My consultant was great and easy to get on with! :)
Linnea C. Arrival from abroad
October 20, 2020
I think the service was just great even though a swift reaction to emails would be better. For example, I sent her an email on October 10th 2020 regarding her action on the SIG which was supposed to be cancelled and I still have no response. This is the only thing I will say need to be improved.
Hamadou M. Departure to abroad
October 20, 2020
Moritz K. Arrival from abroad
October 20, 2020
Sara R. Arrival from abroad
October 20, 2020
Emerson E. Departure to abroad
October 20, 2020
Lucrezia C. Arrival from abroad
October 20, 2020
Fernando J.
October 20, 2020
Fred G.
October 19, 2020
Pünktlich, kompetent, zügig gearbeitet, freundlich und hilfsbereit Manche Artikel, die wir separat vorbereitet und kommuniziert hatten, wurden versehentlich miteingepackt. War schlussendlich halb so schlimm aber ein wenig ärgerlich und hätte mit einem kurzen Nachfragen vermieden werden können. Manche Umzugswaren schienen ein wenig unsorgfältig eingepackt, z.B. ein Fahrrad in der Luftfracht
Aurelie R.
October 19, 2020
My consultants were absolutely great! However, the services provided by the UK moving company were not of good quality compared to other companies we have experienced in the past. Not all their personnel was up to sufficient quality/standard. In addition, considering the current situation with COVID we were expecting some safety precautions in handling our belongings and in our property (eg gloves) or wearing mask etc.. Thanks,
Roberta F. Arrival from abroad
October 19, 2020
Excellent!
Meena R.
October 19, 2020
Julie B.
October 19, 2020
Yana M. Arrival from abroad
October 19, 2020
Lewis F. Arrival from abroad
October 18, 2020
Packimpex has been amazing and a great support.
Mads P. Arrival from abroad
October 18, 2020
It was a very professional service, and it helped me a lot in getting a nice apartment in Basel. I would like to especially thank my consultants for their amazing help throughout the process.
Josep A. Arrival from abroad
October 17, 2020
Umzugsunternehmen in Islamabad sehr erfahrene aber auch ältere Crew. Wenn wir nicht vieles selber gepackt hätten, wären wohl nicht eingehalten werden können
Daniel V.
October 17, 2020
I am really happy with the professional and compromised way my relocation was carried out. Very skilled people, very kind and flexible to adapt all upcoming issues and difficulties. Excellent team work !! Congratulations and Thanks for the Great Job, all steps of my rellocation concluded in less than one month !! Just Excellent !!
Eneas R. Arrival from abroad
October 16, 2020
We were very happy with my consultant’s service. She was able to stay professional with very quick response and at the same time was able to show empathy which made us feel that someone actually understood and care for us. This little personal touch was very much appreciated. The temporary apartment provided by my company was perfect size for my family and very well equipped.
Ai l. Arrival from abroad
October 16, 2020
Unfortunately part of the process that we had with the Appartment our consultant was OOO, for that reason we want to take the opportunity to thank and rate our consultant, she was supporting us since we decide to take this appartment, her support was incredible, very proactive and she was aware of us throughout the process and answered all our questions.
Susana P. Arrival from abroad
October 16, 2020
This has been my 4th international move and was the most stressful due to the lack of support.
David C. Departure to abroad
October 16, 2020
The service was very expensive and, considering the relocation funds, using the medium service implies consuming a significant % of the funds
Julio R.
October 16, 2020
I am very pleased with the support provided by Packimpex. Special shoutout to my consultant could not have wished for better support in finding a place to live.
Daniel N.
October 16, 2020
Excellent Support and Professionalism
Carlos A. Departure to abroad
October 16, 2020
Daniele P.
October 16, 2020
Heike D. Arrival from abroad
October 16, 2020
Soraia I.
October 16, 2020
Melinda C.
October 16, 2020
Simon T.
October 16, 2020
Francesco S.
October 15, 2020
Proposing just apartments fitting the customer requirements even if I full understand that it's not easy to propose because in the first months the people doesn't have clear idea (where to stay, type of apartment, budget)
Nicola L. Arrival from abroad
October 15, 2020
Frank t.
October 15, 2020
Ina W.
October 15, 2020
Tyler O. Arrival from abroad
October 15, 2020
Patrice G. Arrival from abroad
October 14, 2020
This has been my first experience in Switzerland and I am totally grateful for a structured service and support by Packimpex and my consultant.
Anam A. Arrival from abroad
October 14, 2020
Bernhard S. Arrival from abroad
October 13, 2020
very well explained the whole process of relocation and real interest on helping my needs. always willing to help me even on not working hours as well from my consultant's side on answering my messages at any time. very well pleased for overal experience and services.
Christos S. Arrival from abroad
October 13, 2020
Everything was superb. We just have some problems of communications due to get lost in translation I guess, but nothing serious.
Olalla D.
October 13, 2020
Golnar N. Arrival from abroad
October 12, 2020
We had a really good experience with Packimpex and Gosselin regarding the coordination of our move.
Sonia B. Arrival from abroad
October 12, 2020
The first contact was ok, and the person that made the evaluation was kind and prepared. The second person was very confused and, unfortunately not explain to us correctly about the insurance. We had two damages in our moving that is not covered ( we think that with the insurance that we choose should be). Extremally disappointed.
Arthur A. Departure to abroad
October 12, 2020
One of the issues I had was number of contacts that we had to deal with. At least send out a summary email with all the different contacts. Secondly we were hoping that Packimpex would identify housing options that we were not able to identify online. In a tight housing market we need a partner that has deep contacts that can bring more to the table.
Angela O. Arrival from abroad
October 12, 2020
having two points of contact made things complicated. I didnt understand who was in charge of what and why. info about the apartment (address, etc) came very late; therefore planning of everything got very last minute (grocery shopping due to covid, etc) the fact that the address of my apartment provided was not accurate this acutally caused a lot of additional paper work for me. not receiving any information about the apartment in advanced was really challengin in terms of preperation. Would have been great to reveice pictures, list of equipment. having someone who welcomes you on the first day of arrival (in person) in the apartment Would have been great in order to ask all the open questions right away. the driver was really nice and friendly but for moving purposes I was expecting someone who Would have been able to carry a lot of heavy luggage
Marion G. Arrival from abroad
October 12, 2020
Both the packing team in Switzerland and the moving team in France were very professional, punctual and efficient.
Giulia B. Departure to abroad
October 11, 2020
Hubert S. Arrival from abroad
October 10, 2020
I'm satisfied for everything you did!
Roberto B.
October 09, 2020
Nicole v.
October 09, 2020
Wei T. Global
October 08, 2020
Thanks for the great support. You helped me a lot and due to your support everything went smooth.
Sandra C. Arrival from abroad
October 08, 2020
Thanks for all the support
Jorge E. Arrival from abroad
October 08, 2020
I enjoyed very much working with my consultant. She was very committed, reliable and responsive.
Torsten M. Arrival from abroad
October 08, 2020
Adrien A. Arrival from abroad
October 07, 2020
Pünktlichkeit ist kein Thema. Wir haben knappe vier Stunden am ersten Zügeltag auf die Crew und j sere Möbel gewartet.
Daniela R.
October 07, 2020
Paola A. Arrival from abroad
October 07, 2020
Samuel Z. Arrival from abroad
October 07, 2020
Shervin K. Arrival from abroad
October 07, 2020
Ioannis O.
October 06, 2020
Eva S. Departure to abroad
October 06, 2020
Ankit P. Arrival from abroad
October 06, 2020
Farimata D. Arrival from abroad
October 05, 2020
It has been seamless and the professionalism has been excellent.
Joy W. Departure to abroad
October 05, 2020
Janick W. Arrival from abroad
October 05, 2020
Pawel R. Arrival from abroad
October 04, 2020
Mein Single Point of Contact hat während der Vorbereitungsphase mehrfach geändert. Deshalb wusste ich manchmal nicht mehr, wen ich eigentlich ansprechen muss. Die Übergaben im Hintergrund scheinen aber immer gut geklappt zu haben. Die jeweiligen Ansprechspersonen waren stets gut informiert.
Ramon J.
October 04, 2020
Dommage que l'on ait pas réussi à trouver un locataire. Il y avait des opportunités. Exploiter les besoins de ma societé à t il été fait suffisamment systématiquement ?
Laurent H. Arrival from abroad
October 02, 2020
Nadezda K. Global
October 02, 2020
Mackenzy R. Arrival from abroad
October 02, 2020
Tanya C. Arrival from abroad
October 01, 2020
My relocation agent, was an excellent companion during my apartment search in Vevey. She was always available to support and answer my questions. I have nothing but a great feedback for her! I rated as Good the service as the actual service was different from what I was discussed over the phone making it actually a bit overpriced. Overall, and given my successful result, I would recomment the service to a friend with a note to be careful to the discussions prior buying a service package.
Varvara A.
October 01, 2020
Janneke K. Arrival from abroad
October 01, 2020
Sergey M. Arrival from abroad
September 30, 2020
schlufeig beim Möbelaufstellen
Jonas B.
September 30, 2020
My consultant has been fantastic. She resolved through assembly of our items and is helping us with an insurance claim.
Dean J.
September 30, 2020
It would be great to have a quicker notice of the temporary appartment.
Joep S. Arrival from abroad
September 30, 2020
In an exceptional situation, your team has given me an excellent support all the time I reached them. Everything is perfectly fine and smooth. I am really thankful to the entire team.
Sudarshan S. Arrival from abroad
September 30, 2020
Good
Nick O. Arrival from abroad
September 30, 2020
Aude G. Arrival from abroad
September 30, 2020
Rajpar M. Arrival from abroad