Mark P.

by Packimpex on 4 June 2020

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Arrival from abroad
June 4, 2020
    

I think there was a problem when I filled out out the original application form (either a problem with my web-browser or the website’s functionality). The key thing missing was that I didn’t receive any automatic response on completion of the form and ended up finding my own accommodation and not using the full service as a result. A simple confirmation email on completion of the form would have put me at ease to give me some estimations of time frames and what to expect. Instead I had to send an email through the website to contact someone.